Warranty and Repairs | Terms and Conditions
Warranty Registration
Warranty registration requests should be submitted via email to ccminnim@gmail.com
(Subject line: “Warranty Registration – Platform of Purchase – Order ID”)
Warranty (Valid for 6 months from the date of delivery)
In case of manufacturing or brand-side damage, a replacement will be provided within 6 months from delivery, subject to inspection and product availability.
Warranty does not cover normal wear and tear.
Repairs (Non-Warranty Cases) – Valid for 18 months
In case of product breakage not attributable to manufacturing defects (including customer-side breakage of delicate jewellery), repair support is available within 18 months from product delivery at a charge of INR 300 per product post inspection to cover gemstone and material costs. Charges are subject to change based on material availability.
Repair requests should be submitted via email to ccminnim@gmail.com
(Subject line: “Repairs – Platform of Purchase – Order ID”).
Please Note :
-
Platform of Purchase can be any one of the following
-
Our Website - www.shopminnim.com
-
Our Instagram - @shopminnim
-
Myntra
-
Eternz
-
-
If you do not provide proper subject line for Warranty registration/ repair service your warranty registration/ repair request will be declined
-
Keep your invoice handy for next steps as warranty registration/ repair request will not be processed without original invoice